Frequently Asked Questions

You sure can, have a browse of our product range on our website, and if there’s something that catches your eye, get in touch and we'll send you some samples.

Small to large, we’re very flexible. We have a 1 carton minimum.

Exciting times! Head to our 'Custom Branding' page in the menu above. We can brand a number of products, and we're all ears when it comes to new ideas and designs. We look forward to hearing from you.

Or if you already have a design for your packaging, send it to us and we can make it come to life.

At Finepack, we take pride in delivering high-quality, custom-branded paper cups tailored to your brand's identity. Due to the personalized nature of our products, returns and exchanges are not accepted for reasons unrelated to product quality, as each order is produced exclusively with your logos, colors, and designs.

However, if you discover any issues with your order—such as printing defects, color discrepancies, or product damage—we will gladly accept a return or exchange. We understand that not all packages are opened upon receipt, and in most cases, items are unboxed at the point of use in your branches. Therefore, we honor returns as long as the issue is reported upon discovery, regardless of when the package was first opened.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

We currently ship internationally from Egypt to the Gulf Region and North Africa countries. Interested in our product range and what we're doing, we’d love to talk to you and see if there is anyway we can assist you. Get in touch!